By Eric Dickmann

April 5, 2023

Marketing Strategy

Small businesses face a common challenge when it comes to investing in marketing: they need to invest to grow their revenue, but often have limited budgets to do so. This can lead to a marketing dilemma, where businesses are hesitant to invest in marketing due to cost concerns, but not investing in marketing can lead to stagnant growth. To overcome this dilemma, small businesses need to have a strategic marketing plan that outlines the most effective marketing tactics for their particular business. This plan should take into account the business's budget, target audience, and competitive landscape. In this blog post, we will explore the marketing dilemma for small businesses and offer strategies for navigating this challenge to achieve growth and success. We will discuss the importance of having a strategic marketing plan, the challenges of investing in marketing, and the consequences of not investing in marketing. We will also offer practical strategies for small businesses to overcome these challenges and achieve their marketing goals.

The Marketing Dilemma 

The marketing dilemma for small businesses arises from the tension between the need to invest in marketing to grow revenue and the reality of limited budgets. Small businesses often have to prioritize their spending, and marketing may not always make the cut. This is especially true for businesses in their early stages, where resources are often tight and there are competing priorities for spending. However, not investing in marketing can lead to stagnant growth, as businesses struggle to attract new customers and retain existing ones. This can leave businesses vulnerable to their competitors, who may be investing in marketing and gaining market share. Moreover, without effective marketing, small businesses may struggle to build a strong brand and differentiate themselves from their competitors. This can lead to a lack of brand recognition and customer loyalty, making it difficult to sustain long-term growth. The marketing dilemma for small businesses highlights the importance of having a strategic marketing plan that takes into account the business's budget and goals, and prioritizes the most effective marketing channels to achieve those goals.

“All too often, we see Sales teams that are good at going after ‘low hanging fruit’ but terrible at nurturing leads that have an interest but aren’t yet ready to buy,” says Eric Dickmann, Founder of The Five Echelon Group. “ Salespeople are usually incentivized for short-terms results, selling to make quota. Without a strong marketing engine to drive demand, these short-term leads can quickly dry up.”

Marketing’s role is to increase brand awareness and, ultimately, create leads. This is the engine for growth within a company, and marketeers are skilled in understanding what steps need to be taken to develop lead generation campaigns. But marketing is complex and continuously changing. There are many businesses vying for a customer’s attention, and it’s challenging to stand out and get your value proposition to resonate. Having a skilled marketing professional is essential to building out a strategy that helps a company navigate this competitive landscape and invest marketing dollars wisely.

The marketing dilemma for small businesses is understanding the challenges that need to be solved so they can implement a comprehensive marketing strategy and build an engine for demand and sales.

The Importance of Marketing for Small Businesses

Marketing is the engine that drives revenue for businesses of all sizes, and it is particularly important for small businesses that are looking to grow and expand their customer base. A well-executed marketing strategy can help small businesses to:

  • Build Brand Awareness - Marketing helps businesses to build brand awareness and establish a strong reputation in their market. By creating a unique brand identity and communicating it effectively to their target audience, small businesses can differentiate themselves from their competitors and build a loyal customer base.
  • Generate Leads and Sales - Effective marketing can help small businesses to generate leads and sales by attracting new customers and encouraging repeat business. By targeting the right audience with the right message at the right time, businesses can increase their chances of converting leads into customers and driving revenue growth.
  • Increase Customer Loyalty - Marketing can also help small businesses to increase customer loyalty by providing valuable content, personalized experiences, and exceptional customer service. By nurturing relationships with their customers and keeping them engaged, businesses can build trust and loyalty that translates into repeat business and referrals.
  • Stay Competitive - In today's fast-paced and crowded market, businesses that don't invest in marketing risk being left behind. By keeping up with the latest marketing trends and tactics, small businesses can stay ahead of their competitors and maintain their competitive edge.

In short, marketing is essential for small businesses that want to grow and thrive in their market. It helps businesses to attract and retain customers, build brand awareness and reputation, and ultimately drive revenue growth.

Marketing is the engine that drives revenue for any business. It is the key to creating brand awareness, engaging with customers, and driving growth. Without marketing, businesses cannot achieve their full potential and may struggle to compete in their respective markets."

Eric Dickmann

Fractional CMO at The Five Echelon Group

The Challenges of Investing in Marketing

Investing in marketing can be a significant challenge for small businesses. Limited budgets can make it difficult to allocate resources towards marketing efforts that will drive growth and increase revenue. In addition, small businesses may lack the expertise and resources needed to develop and execute a comprehensive marketing plan. As a result, they may struggle to effectively reach and engage with their target audience, which can hinder their ability to grow and compete in their respective markets. Furthermore, marketing channels and tactics are constantly evolving, making it difficult for small businesses to keep up with the latest trends and best practices. All of these factors can create a marketing dilemma for small businesses, leaving them struggling to find the right balance between investing in marketing to drive growth and conserving resources to manage their day-to-day operations.

To overcome these challenges, small businesses need to approach marketing strategically, with a clear plan that takes into account their budget, resources, and goals. They can also consider partnering with marketing experts or outsourcing marketing efforts to agencies that specialize in helping small businesses succeed. Additionally, leveraging cost-effective marketing channels such as social media, email marketing, and content marketing can help small businesses achieve their marketing goals without breaking the bank. Finally, regularly monitoring and measuring the effectiveness of marketing efforts can help small businesses adapt to changing market trends and ensure they are getting the most out of their marketing investment.

Strategies for Navigating the Marketing Dilemma

Navigating the marketing dilemma can be a challenge for small businesses, but there are strategies that can help. Here are some ways that small businesses can navigate the marketing dilemma:

  • Develop a Marketing Plan - One of the most important strategies for navigating the marketing dilemma is to develop a comprehensive marketing plan that aligns with the company's goals and objectives. This plan should include a detailed analysis of the target market, competitive landscape, and marketing channels to be used. By having a clear plan in place, small businesses can focus their marketing efforts more effectively.
  • Leverage Cost-Effective Marketing Channels - Small businesses should focus on leveraging cost-effective marketing channels that will deliver the highest ROI. This could include social media marketing, email marketing, content marketing, and SEO. By focusing on channels that are cost-effective, small businesses can maximize their marketing budget and achieve better results.
  • Partner with Marketing Experts - Small businesses that may not have the resources to hire a full-time marketing team can partner with marketing experts on a part-time or project basis. This could include hiring a fractional CMO who can provide strategic guidance and leadership to the company's marketing efforts.
  • Measure ROI - Small businesses should measure the ROI of their marketing efforts to determine which channels are delivering the best results. By tracking ROI, small businesses can make data-driven decisions about where to allocate their marketing budget.
  • Adapt to Changing Market Trends - Small businesses should be flexible and adapt their marketing strategies to changing market trends. This could include changing messaging or tactics based on feedback from customers or changes in the competitive landscape.

By following these strategies, small businesses can navigate the marketing dilemma and achieve their business objectives more effectively. Hiring a fractional CMO is an important strategy that small businesses can use to gain access to marketing expertise and leadership on a part-time or project basis. A fractional CMO can help a small business to develop a strategic marketing plan, optimize their marketing budget, improve brand messaging, streamline marketing operations, and manage the marketing team effectively. By working with a fractional CMO, small businesses can overcome the marketing dilemma and achieve better results from their marketing efforts.


Not All Businesses Have a Chief Marketing Officer

It's important to note in this discussion that not all businesses have the executive role of Chief Marketing Officer. This is especially true of small and midsize companies. In those firms, they might have a VP of Marketing, Director of Marketing or even a Marketing Manager. The title really doesn't matter. The concept of a fractional  CMO is an experienced marketing manager who can help create a comprehensive strategy and manage its execution. 


No matter what title may or may not exist within your organization, if you're looking to grow, chances are you'll find significant value and should contemplate the decision to hire a fractional CMO for your business.


Engaging a Fractional CMO

A fractional CMO (Chief Marketing Officer) can help a company with the marketing dilemma by providing strategic guidance and leadership to the company's marketing efforts on a part-time or project basis. They can work with a company to develop a comprehensive marketing plan that aligns with the company's goals and objectives. The plan should include a detailed analysis of the target market, competitive landscape, and marketing channels to be used.

Here are some other ways that a fractional CMO can help:

  • Optimize Marketing Budget - They can help a company to optimize their marketing budget by identifying cost-effective channels that will deliver the highest ROI. They can also help the company to allocate resources more effectively across different marketing channels.
  • Improve Brand Messaging - They can help a company to develop a clear and compelling brand message that resonates with the target market. This can include developing a brand voice, messaging framework, and visual identity.
  • Streamline Marketing Operations - They can help a company to streamline their marketing operations by implementing best practices and processes. They can also help to identify and implement marketing automation tools that can save time and improve efficiency.
  • Manage Marketing Team- They can provide leadership and guidance to a company's marketing team, ensuring that everyone is aligned with the company's goals and objectives. They can also provide mentorship and training to help team members develop their skills.
  • Engage External Resources - They can engage vendors, agencies, and freelancers to augment internal capabilities. Depending the type of campaign, external resources might be required to get the tactics successfully executed. 

Even though the role of a fractional CMO, also called a Virtual CMO, is a relatively new one, they can provide valuable expertise and guidance to a company that may not have the budget to hire a full-time CMO. They can help a company to develop a strategic marketing plan, optimize their marketing budget, improve brand messaging, streamline marketing operations, and manage the marketing team effectively. By working with a fractional CMO, a company can overcome the marketing dilemma and achieve their business objectives more effectively.

The Consequences of Not Investing in Marketing

Not investing in marketing can have significant consequences for small businesses. Without an effective marketing strategy, small businesses may struggle to attract new customers and retain existing ones. This can lead to stagnant growth and a loss of market share. As competitors invest in marketing, small businesses that fail to do so may find themselves falling behind in terms of brand awareness, market reach, and customer loyalty. Moreover, not investing in marketing can create a negative feedback loop, where the lack of investment leads to a lack of growth, which further limits the ability to invest in marketing. Ultimately, this can result in missed opportunities for growth, decreased revenue, and potentially even business failure. Therefore, investing in marketing is critical for small businesses to remain competitive and achieve their business objectives.

In the long run, not investing in marketing can lead to reduced revenue, a stagnant business, and missed opportunities. Small businesses that fail to invest in marketing are likely to fall behind their competitors and struggle to achieve their business goals. Therefore, it is crucial for small businesses to develop a strategic marketing plan and invest in marketing efforts that will help them achieve their business objectives.

Conclusion

The marketing dilemma for small businesses can be a challenge, particularly when budgets are tight. However, investing in marketing is essential for small businesses to achieve growth and success. By developing a strategic marketing plan, leveraging cost-effective marketing channels, partnering with marketing experts, measuring ROI, and adapting to changing market trends, small businesses can overcome the challenges of investing in marketing and achieve their business objectives. On the other hand, not investing in marketing can have serious consequences, including stagnant growth, missed opportunities, reduced brand awareness, losing customers to competitors, and difficulty in attracting talent. Therefore, small businesses must recognize the importance of marketing and invest in marketing efforts that will help them succeed in today's competitive business environment.



It's time to grow your company!

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Contact us today to learn more about our Virtual CMO advisory service.

Eric Dickmann

About the author

Eric Dickmann is the Founder / CMO of The Five Echelon Group, host of the weekly podcast "The Virtual CMO" and YouTube series "Work-Life" and a fractional CMO for a variety of small and midsize companies. An executive leader with over 30 years of experience in marketing, product development, and digital transformation, he has worked with large, global companies and small startups to develop and execute marketing strategies to bring innovative products to the market.

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